Local Weather

Partly Cloudy

Partly Cloudy

max temp: 21°C

min temp: 16°C

Five-day forecast

Blind father-of-two ‘humiliated’ by Barking food shop snub to guide dog

Mark and his dog Mark and his dog "Eddie" outside Subway in Vicarage Field Shopping Centre, Barking

Tuesday, September 17, 2013
3:54 PM

A blind father-of-two was left “humiliated” after staff at a fast food chain refused to serve him because he had his guide dog with him.

To send a link to this page to a friend, you must be logged in.

Mark Parham was forced to walk out with his daughters Hannah, seven, and Connie, five, and wife Mim, 41, from a branch of Subway at Vicarage Field Shopping Centre, Barking, on Friday evening, September 13.

The 43-year-old, who has been legally blind for 20 years, said his faithful companion Eddie — short for Edward — was wearing the normal fluorescent yellow jacket identifying him as a guide dog when it happened.

“It was humiliating more than anything else. It’s very upsetting for the children to see their dad treated like that,” he said.

“It’s also frustrating because I couldn’t get my two daughters fed.”

Mark said he was left waiting for 15 minutes after staff refused to serve him but took the orders of other customers, leaving him with little choice but to leave and go elsewhere.

Eddie, a Golden Retriever and Labrador cross, is Mark’s second guide dog and had only been out with his owner for the first time two weeks prior to visiting Subway.

“It’s hard enough being blind and it isn’t easy handling a guide dog,” he said, adding it wasn’t the first time he had encountered difficulty when with his dog.

A spokeswoman for Subway said: “We want to reassure our customers that working guide dogs are always allowed in Subway stores.

“All Subway stores are independently owned and operated by franchisees. We are aware of an incident at the Vicarage Field Shopping Centre and are investigating the case at this particular franchise.”

Share this article

0 comments

   Local advertisers

Crime & Court

Detectives investigating the murder of Ashley Latty have made two more arrests.

Sixth man charged with Dagenham murder of Ashley Latty

A sixth man has been charged with the murder of 25-year-old Ashley Latty in Dagenham, and will appear in court today.

Read full story »

Politics

The Hammersmith and City line could become the

Cabinet: Hammersmith and City Underground line could be set for Barking re-name

The Hammersmith and City Underground line could become the “Hammersmith to Barking” line as council bosses set out plans to re-write the track’s 24-year history.

Read full story »

Heritage

Walter Tull

Black History Month: Barking’s Broadway theatre hosts play about officer and footballer Walter Tull

A play of Walter Tull’s life will be staged at The Broadway theatre in Barking as the UK celebrates Black History Month.

Read full story »

More news

Click here to read the Digital Edition of the Barking & Dagenham Post on screen
Use our Wedding site to help you plan your big day!
At WeddingSite we know how much you have to organise for your wedding day, that's why we have designed a set of FREE, simple-to-use tools to make the planning process easy & hassle-free. FIND OUT MORE
Find a date using our online dating and friend finder
You can meet new friends, find romance or simply meet up online with people sharing similar interests and hobbies. FIND OUT MORE
Find a local business using our online directory search
Need a plumber? Or a florist? Or anything else? Search our business directory to find Barking businesses in just a few seconds. FIND OUT MORE
Family notices from the Barking & Dagenham Post, with readers' tributes
In memoriam, birthdays, weddings, anniversaries, best wishes & special days. FIND OUT MORE

Around the Web See all