Search

Dagenham family’s anguish after burst pipe leaves 2ft hole in ceiling

PUBLISHED: 12:00 10 September 2018

Family left without water in bathroom and little help from the council. Picture: Clint Dias

Family left without water in bathroom and little help from the council. Picture: Clint Dias

Clint Dias

A family in Dagenham has been left without running water in the bathroom for two months following a pipe burst under a bath.

Clint Dias, 44, and Tracey Dias, 48, of Longbridge Road, Dagenham, described how their council property had been flooded with 2 inches of water following the burst, which left a 2ft by 3ft hole in the ceiling.

The family claim they have rung the council on over 60 separate occasions but continued to be transferred between different departments.

The damage caused has also had a significant impact on their Rosie Dias, 15, with the family having to rely on the goodwill of friends and family to use their facilities.

Ms Dias said: “We’ve had to go to other people’s houses; we’ve had to rely on them.”

Clint Dias has been left frustrated at the lack of action from the council.

He said: “Every time we call they respond by saying it has been given to another department.”

After being contacted by the Barking and Dagenham Post the council contacted the family regarding repairing the damage to the property.

A council spokesman said: “We can confirm the plumbing works to fix the leak have now been completed and an appointment has been booked to repair the hole in the ceiling.

“We apologise for the distress this may have caused and have carried out a full investigation.

“According to our records the bath appears to have been fitted by a third party and such work falls outside the responsibility of the council which is why there was a delay in getting the issue resolved.”

Latest Barking and Dagenham Stories

Yesterday, 21:37

FA Cup: Dagenham & Redbridge 0 Boreham Wood 1

Yesterday, 17:00

Due to demand, organisers have added a second event day meaning it will take place on November 10 and November 11

Yesterday, 16:30

Dagenham & Redbridge striker Tomi Adeloye is looking to build on his goal in their 2-2 draw against Boreham Wood in the FA Cup as he hopes to start in the replay.

Scotland international is enjoying a renaissance at the Hammers under new boss Pellegrini

Yesterday, 14:00

Gale Street club took losing bonus point in defeat to local rivals

Yesterday, 11:00

Lakeside Hammers and Peterborough’s Championship play-off semi-final second leg will be restaged after consideration by the BSPA and Speedway Control Bureau.

Yesterday, 12:27

Council leader Darren Rodwell has welcomed new powers allowing local authorities to borrow more to build their own homes.

Yesterday, 09:00

Dagenham & Redbridge striker Tomi Adeloye says they need to be a tougher side if they want to start climbing up the National League table.

PROMOTED CONTENT

Everest Estates stress-free service guarantees a fixed income for your East London or Essex property every month, even if no one is currently living there. Here they talk about the scheme and explain how it can help you dodge common letting headaches.

Barking and Dagenham is home to Better Extreme, London’s largest indoor skatepark. Whatever your discipline, be it skateboarding, inline, BMX or scootering, there’s a challenge waiting for you.

Barking Sporthouse has a wide range of fun things to do with your children this summer

Newsletter Sign Up

Barking and Dagenham Post twice-weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

Most read news

Show Job Lists

Education Promo

Digital Edition

cover

Enjoy the
Barking and Dagenham Post
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now