Search

Barking and Dagenham residents can call new London Ambulance hotline to get prescriptions and advice

PUBLISHED: 09:52 18 January 2018 | UPDATED: 09:52 18 January 2018

The service had been comissioned by north east London NHS Clinical Commissioning Groups. Picture: Joe Giddens

The service had been comissioned by north east London NHS Clinical Commissioning Groups. Picture: Joe Giddens

PA Wire/PA Images

Residents will soon be able to get urgent healthcare advice and prescriptions issued from GPs, paramedics and pharmacists over the phone.

The free service run by London Ambulance Service will be operational 24 hours a day and is funded by a contract with north east London NHS Clinical Commissioning Groups.

The hotline can be accessed by calling 111.

Dr Kate Adams, clinical lead for integrated urgent care for North East London Commissioning Alliance – which is made up of the seven CCGs – said:“It’s really important that people know that the new 111 will be so much more than an urgent advice line.

“From this summer there will be clinical experts available to assess people’s urgent symptoms and give their expert opinion.

“They’ll be on hand 24/7 and will also book appointments for people with the most appropriate NHS service when they need them.

“This means no more sitting around waiting for hours in A&E to speak to a clinician.”

The new service will be integrated with other urgent care services such as urgent care centres, GP practices, GP hubs, mental health services, and pharmacies across the area.

Dr Fenella Wrigley, medical director for London Ambulance Service said:“We’re really pleased to be awarded the contract and have extensive experience providing urgent care.

“This is good news for patients who, rather than be signposted to other services, will receive health advice, a prescription and an appointment for further treatment if needed, all from one call.”

This is the first joint commissioning contract awarded by the seven north east London CCGs – Waltham Forest, Newham, Tower Hamlets, City and Hackney, Barking and Dagenham, Havering, and Redbridge CCGs.

Dr Anwar Khan, Lead Chair for North East London Commissioning Alliance said:

“This is a significant step for the NHS and for local people. It is the first time our local NHS organisations have come together in this way to plan for and buy services jointly.

“This is the way of the future as we shape services which are consistent across north east London, formed around local people and put their needs first.”

Residents from across the community helped shape the new service and the process for selecting the organisation which would deliver it.

Young people, carers, older people, representatives of the traveller community and different faith groups all took part in planning the specification for the service to make sure it would meet the needs of those who live in the area.

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Barking and Dagenham Post visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Barking and Dagenham Post staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Barking and Dagenham Post account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Latest Barking and Dagenham News Stories

17:10

A Dagenham pensioner rung in her tenth decade with a special award recognising years of community service.

15:19

These are the appallingly overcrowded conditions discovered at a terraced house during modern slavery dawn raids in Newham, Ilford and Barking yesterday.

13:47

Mayor of London Sadiq Khan could hand the Met a £110 million funding boost for next year if his 2018/19 budget is approved by the London Assembly.

11:20

A fourth arrest has been made in connection with the fatal stabbing of 19-year-old Hasan Ozcan in Barking.

11:11

A Barking girl has donated locks of her own hair to the Little Princess Trust so they can make wigs for children receiving cancer treatment.

07:50

Police have arrested a third person in connection with the fatal stabbing of Hasan Ozcan on the Gascoigne Estate in Barking.

07:00

The principal of Barking and Dagenham College has called on work experience to be reintroduced as a compulsory part of the school curriculum.

Yesterday, 17:36

A man has been arrested on suspicion of modern slavery offences following a series of dawn raids in which more than 50 people were rescued.

PROMOTED CONTENT

The festive season is a hectic time for many, with frenzied dashes to the shops for groceries and gifts, and parties to arrange and attend.

Newsletter Sign Up

Sign up to receive our regular email newsletter

Most read news

Show Job Lists

Digital Edition

cover

Enjoy the
Barking and Dagenham Post
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now