Search

Barking and Dagenham residents can call new London Ambulance hotline to get prescriptions and advice

PUBLISHED: 09:52 18 January 2018 | UPDATED: 09:52 18 January 2018

The service had been comissioned by north east London NHS Clinical Commissioning Groups. Picture: Joe Giddens

The service had been comissioned by north east London NHS Clinical Commissioning Groups. Picture: Joe Giddens

PA Wire/PA Images

Residents will soon be able to get urgent healthcare advice and prescriptions issued from GPs, paramedics and pharmacists over the phone.

The free service run by London Ambulance Service will be operational 24 hours a day and is funded by a contract with north east London NHS Clinical Commissioning Groups.

The hotline can be accessed by calling 111.

Dr Kate Adams, clinical lead for integrated urgent care for North East London Commissioning Alliance – which is made up of the seven CCGs – said:“It’s really important that people know that the new 111 will be so much more than an urgent advice line.

“From this summer there will be clinical experts available to assess people’s urgent symptoms and give their expert opinion.

“They’ll be on hand 24/7 and will also book appointments for people with the most appropriate NHS service when they need them.

“This means no more sitting around waiting for hours in A&E to speak to a clinician.”

The new service will be integrated with other urgent care services such as urgent care centres, GP practices, GP hubs, mental health services, and pharmacies across the area.

Dr Fenella Wrigley, medical director for London Ambulance Service said:“We’re really pleased to be awarded the contract and have extensive experience providing urgent care.

“This is good news for patients who, rather than be signposted to other services, will receive health advice, a prescription and an appointment for further treatment if needed, all from one call.”

This is the first joint commissioning contract awarded by the seven north east London CCGs – Waltham Forest, Newham, Tower Hamlets, City and Hackney, Barking and Dagenham, Havering, and Redbridge CCGs.

Dr Anwar Khan, Lead Chair for North East London Commissioning Alliance said:

“This is a significant step for the NHS and for local people. It is the first time our local NHS organisations have come together in this way to plan for and buy services jointly.

“This is the way of the future as we shape services which are consistent across north east London, formed around local people and put their needs first.”

Residents from across the community helped shape the new service and the process for selecting the organisation which would deliver it.

Young people, carers, older people, representatives of the traveller community and different faith groups all took part in planning the specification for the service to make sure it would meet the needs of those who live in the area.

Latest Barking and Dagenham Stories

18:00

Cricklefield Stadium in Ilford to host talent ID evening this week

16:03

Dagenham & Redbridge have signed attacker Angelo Balanta from National League rivals Boreham Wood.

14:00

Barking boss Justin Gardner was pleased with his side’s performance in their 1-1 draw with AFC Sudbury despite conceding late in the match.

18:09

Police arrested two teenagers on Saturday after a high-speed car chase in Dagenham.

A person has died at Upney Station after falling ill.

10:00

Dagenham & Redbridge manager Peter Taylor slammed Elliot Justham for giving away an early goal in their 2-2 draw against Boreham Wood in the FA Cup.

12:00

Dagenham is part of a large area that has been earmarked for conservation and community projects.

PROMOTED CONTENT

Everest Estates stress-free service guarantees a fixed income for your East London or Essex property every month, even if no one is currently living there. Here they talk about the scheme and explain how it can help you dodge common letting headaches.

Barking and Dagenham is home to Better Extreme, London’s largest indoor skatepark. Whatever your discipline, be it skateboarding, inline, BMX or scootering, there’s a challenge waiting for you.

Barking Sporthouse has a wide range of fun things to do with your children this summer

Newsletter Sign Up

Barking and Dagenham Post twice-weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

Most read news

Show Job Lists

Education Promo

Digital Edition

cover

Enjoy the
Barking and Dagenham Post
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now