Video: Anti-social 5am deliveries upset Barking residents
10:00 19 October 2016
Noisy delivery drivers are causing sleepless nights for residents.
Guy Arnall has spent the past six months being disturbed up to twice a night as deliveries are made to Iceland in East Street, Barking.
The 36-year-old, who lives in nearby Aboretum Place, says he has seen delivery workers urinating on food crates while making deliveries as late as 10.30pm, only to return as early as 5.30am the next morning.
“It’s non-stop crashing – my sleep is book-ended by deliveries,” the building conservation expert said.
“The drivers urinate on the delivery crates, which is quite concerning because that’s what they bring the food in.
“I’ve shouted at them a few times from my balcony but they just look back at me.”
A spokeswoman for Iceland said the supermarket aims to carry out most of its “vehicle activity” between 7am and 10pm.
“All Iceland drivers are familiar with the TfL Code Of Practice for out of hours deliveries and we expect all drivers to follow these best practices to minimise the impact of vehicle and human noise,” she said. “We are investigating Mr Arnall’s claims regarding the behaviour of our delivery driver.”
But Guy said Iceland is only part of the problem, adding his neighbours are at their “wit’s end” with nightly 2am deliveries to the Travelodge in the Pianoworks.
A council spokesman said officers have visited the hotel, where staff have agreed to move deliveries to an early evening slot and keep noise to “an absolute minimum”.
A Travelodge spokeswoman said the hotel will work to minimise disruption to residents.
“We take feedback from the local community very seriously,” she said. “We are working with Barking and Dagenham Council to devise a delivery programme that works with the logistical constraints of the hotel’s location and does not cause any disruption.”