WITH regard to a recent report of a lady having her purse stolen, although I sympathise with the lady, I too have had my purse taken twice. I would like to come to the defence of the staff in McColls, Oxlow Lane, Dagenham. I have always known them to be

WITH regard to a recent report of a lady having her purse stolen, although I sympathise with the lady, I too have had my purse taken twice.

I would like to come to the defence of the staff in McColls, Oxlow Lane, Dagenham. I have always known them to be caring when customers have either felt unwell or distressed in any way.

A chair and a cuppa have always been offered.

On occasions an ambulance as been called, even children looked after.

I can only assume the lady in question was in shock that she didn't give anybody time to help in any way.

Mrs R Kennett

Frizlands Lane

Dagenham