And as if to order!

Over the past two months I have had to call the council s new phone number and be held on the line for over 10 – 15 minutes at a time to make a complaint about the new dustmen! I have only just received my new wheelie black bin and before this I waited t

Over the past two months I have had to call the council's new phone number and be held on the line for over 10 - 15 minutes at a time to make a complaint about the new dustmen!

I have only just received my new wheelie black bin and before this I waited two weeks for a collection with rubbish strewn all over the front garden due to foxes and cats.

I called the council who came to remove and clean the area as I refused as it was down to them in the first place for yet another 'missed collection' as they call them!

I never received a green bin as I purchased a bin last year at the cost to me of �10.00 when the council first advised that they were bringing the new bins in they said that all the people who purchased the Green bins would get a refund.... No more. I can have another Green Bin, but they will only empty one!


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I have two on going corporate complaints that never get replied they only ever send forms that require your comments and you never hear a word again!

So far with regards to the wheelie bins I have had to call them 10 times as they haven't taken rubbish, grass etc, etc

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The Council should either make the phone number a freephone number or get there finger out and sort their act out altogether.

Lisa Duff

Flamstead Road

Dagenham

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