Barking and Dagneham council worker praised for helping special needs children during traffic jam

PUBLISHED: 11:51 05 July 2013 | UPDATED: 11:51 05 July 2013

Jackie Hampton

Jackie Hampton


A council employee have been praised for her efforts after a mini cab carrying autistic children was stuck in an A12 traffic jam for several hours.

Jackie Hampton, who works in council’s passenger transport team, kept the teenagers calm for three hours and then walked them down the hard shoulder so they could be picked up and taken home.

The cab was taking two boys, aged 12 and 15, to Doucecroft School in Essex on 25 June when it became stuck in a severe tailback due to a fatal lorry crash near the M25 junction at Brentwood.

Because of the serious nature of the incident the road was closed and the traffic was completely gridlocked for several miles.

Emma Smyth, whose son Alex was a passenger in the cab, said: “I’d like to praise Jackie for the outstanding way in which she dealt with the boys while they were stuck in the accident on the A12.”

Council leader Liam Smith, added: “Our Passenger Transport team do wonderful work with some of the borough’s most vulnerable residents.

“So it doesn’t surprise me to hear that Jackie went the extra mile to help these children when they found themselves in this difficult situation.”

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