Bedridden mum ‘very angry’ after week-long wait for council to fix broken toilet
PUBLISHED: 17:41 29 November 2018 | UPDATED: 17:41 29 November 2018
A bedridden mother relied on her son to empty a commode in the garden while she waited a week for the council to fix her toilet.
Daphne Beadle, of Tresham Road, Barking, and her son Simon claimed they watched a repair team sit inside their van outside their house after her loo broke — only to call off the job and drive away.
The 78-year-old, who struggles with her balance after suffering a stroke two years ago, was left wondering whether it would be fixed, a simple task granting her dignity and sparing Simon the filthy task.
“The toilet’s been here as long as I have,” she told the Post.
“I’ve been here for 34 years and I have never owed them [Barking and Dagenham Council] a penny.”
Simon, 44, lives with Daphne, caring for her around the clock.
He first reported the broken loo after watching water seep through the ceiling into the living room below.
“The whole toilet had built up and flooded through the floor,” he said.
Limescale had caused the fault, repair workers told him, a common problem easy to solve.
But a replacement toilet to be installed the following day never arrived.
Calls to the council went nowhere and Daphne was left for days with a commode and no proper system to dispose of human waste.
The ordeal, she said at the time, left her “angry, very angry”.
“I have been looking forward to a new toilet for a long, long time,” she went on, stating that the council “just won’t answer” their calls.
The delay also took its toll on Simon.
“It really annoyed me,” he said, adding: “I’ve had it from my GP that I’ve so severely stressed from because of what’s happened and it’s affecting my health at the moment.”
The council did not respond to a request for comment but on Thursday, the day after the Post got in touch, Daphne and Simon received a surprise call from leader Darren Rodwell, who promised to fix the fault.
A replacement loo was installed later that day.