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“Dangerous and impractical” Chadwell Heath footbridge closed after complaints

PUBLISHED: 17:50 15 July 2011 | UPDATED: 15:02 17 July 2011

Chadwell Heath Station - new footbridge

Chadwell Heath Station - new footbridge

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A temporary railway footbridge has been shut less than a week after it opened following complaints from numerous residents.

The bridge was installed at Chadwell Heath train station and opened to the public last Saturday to allow Network Rail to carry out a £3.6 million re-development of the station, which will include step-free access to the platforms.

But, as reported in the Post, residents felt the bridge was too high making it dangerous and impractical for elderly and disabled people as well as parents with prams.
Following a number of complaints to both Network Rail and the Office of Rail Regulation, Network Rail shut the bridge last night.

A Network Rail spokesman said: “In response to feedback from station users, we will be carrying out some alterations to the temporary footbridge and providing alternative means of accessing the platforms. In the meantime the temporary footbridge has been closed and the current station entrance reopened.

“We thank passengers for their understanding and apologise for any inconvenience caused while we improve their station.”

He said additional staff were allocated to the station when the footbridge was opened to help people with luggage and pushchairs. The staff will remain at the station until the work is completed next Spring or Summer.


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