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Users of GP services in Barking and Dagenham asked to share their views

PUBLISHED: 09:24 29 October 2018 | UPDATED: 09:24 29 October 2018

A previous Healthwatch consultation for Barking and Dagenham residents at the Ripple Centre. Picture: Isabel Infantes

A previous Healthwatch consultation for Barking and Dagenham residents at the Ripple Centre. Picture: Isabel Infantes

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Users of Barking and Dagenham’s GP services are being called upon for their experiences.

Healthwatch Barking and Dagenham, an independent body which scrutinises local care services, has been conducting an investigation into the borough’s GP services.

The project is looking to understand the barriers people face in accessing GP services, and the organisation is now looking for people to attend focus groups to share their views.

In an online survey that’s already launched, users brought up waiting times, and a frustration that’s shared with GPs about people not turning up to appointments.

There are three focus groups taking place across November – a women only group at Hedgecock Community Centre on November 6 from 10.30am, a group for all at the same centre on November 8 from 6pm, and a group at Dagenham Library on November 9 at 10.30am.

Project manager Elspeth Paisley said: “GPs are an important service and so over the coming weeks we will be speaking to local people and GPs to find solutions and support improved access. Everyone’s opinions and views matter.”

Take part in the survey at surveymonkey.co.uk/r/BDGPsurvey.

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