‘Serious failings’ in care at King George and Queen’s hospitals
A damning report into the care provided by the borough’s closest hospitals has found “serious failings”, with 73 separate recommendations being made.
The probe into the services provided by Barking, Havering and Redbridge University Hospitals NHS Trust was launched at the end of June.
It has found patients “remain at risk of poor care”.
The trust runs both King George Hospital, Barley Lane, Goodmayes and Queen’s Hospital, Romford.
Cynthia Bower, chief executive of the CQC, said: “We have been forcing the trust to address issues on a short term basis – but we have real concerns about safety in the mid-to longer term.
“This organisation needs to stop relying on others to tell it what’s wrong and put in place the systems and processes that will ensure care is safe – so that no one else is failed or harmed by poor care.”
Some of the key findings of the report, released just minutes ago, include:
- 1 Company fined in court over builder's skips in Dagenham and Chadwell Heath
- 2 Ilford man has van crushed, given curfew for Barking and Dagenham fly-tips
- 3 Tossed cigarette in Chadwell Heath costs Beckton man almost £400
- 4 Dagenham man fined within hours of fly-tipping at bus stop
- 5 Maskless passengers on London trains and buses fined 4,000 times
- 6 Every household in the UK to get £400 to help with rising energy bills
- 7 Dagenham man jailed for 12 years for punching to death Marius Lakavicius
- 8 Explained: What the cost of living support package means for you
- 9 Dagenham and West Ham accused in court after drugs raids
- 10 Covid: Weekly admissions halve as patient counts drop to July 2021 levels
• Problems identified in maternity services included poor clinical care, a service operating in isolation, verbally abusive and unprofessional behaviour by some staff to patients and to their colleagues and a lack of learning from maternal deaths and incidents.
• Staff vacancies have been filled by agency, locum or bank staff with an impact on the quality of care.
• Trust governance systems and corporate governance are “weak”. Governance systems have recently changed, but lines of communication in the new structure are unclear and there is a risk of issues being missed.
•The trust’s response to complaints is “poor”, with a high number received each year and frequent issues with timing and quality of response.
Sixteen of the recommendations from the CQC are described as “key” – with the greatest impact on patient care – which the CQC will monitor through unannounced inspections.
More to follow.