Spotify is cracking down on family account users who do not live at the same address.
The music streaming giant has introduced a QR code verification system to ensure all members of a family plan reside at the same location as the account manager.
The move comes as Spotify aims to tighten its verification methods, as outlined by co-CEO Alex Norstrøm.
The company has warned that users who fail to complete the verification process within seven days will be removed from their premium plan.
They will be relegated to the ad-supported free tier and will face a 12-month ban from joining another Premium Family or Duo plan.
The QR code, which is displayed on the account holder’s device, must be scanned by all users under the plan.
The QR code updates every few seconds, making it more difficult for users to use screenshots to bypass the process.
If you receive a verification prompt, you will have a 7-day window to complete the scan.
Spotify has been clear that this verification method does not involve tracking users' locations.
Instead, it checks the address to verify it matches that of the account manager.
The streaming service has also emphasised that both the manager and the member need to be in the same location to carry out the scan.
The company believes that over time, users have found ways to exploit loopholes in the system, which it now seeks to close with this new measure.
Mr Norstrøm said: "This is not as much a crackdown as it is actually a routine improvement of our verification methods for our Family Plan.
"There are certainly ways, over time, to find holes around it.
"As that happens, we figure out how to improve it over time."
Users are advised to ensure they have the latest version of the app on both phones before attempting to complete the QR code verification.
A Spotify spokesperson said, "As part of our ongoing efforts to improve the quality and value of Premium, we implement measures to ensure appropriate use of Spotify accounts.
"This includes reviewing Household Plans to ensure they are used only by primary account holders and those living at the same address, as stated in our terms and conditions."
Do you use the Spotify Family Plan? Let us know in the comments.
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