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One star for home allocation

PUBLISHED: 16:45 13 June 2008 | UPDATED: 09:28 11 August 2010

THE borough s home allocations and homelessness service has been rated as fair by the Audit Commission. The service was given one star out of a possible three and was praised for being transparent and accessible to both homeless people and existing tena

THE borough's home allocations and homelessness service has been rated as "fair" by the Audit Commission.

The service was given one star out of a possible three and was praised for being transparent and accessible to both homeless people and existing tenants, and preventing and reducing homelessness.

However the commission said customers are not currently receiving a consistently high standard of service, and the council needs to do more to reduce the number of families living in temporary accommodation, and ensure that it has clear plans for the continued prevention and reduction of homelessness in the longer term.

Adrian Brown, Audit Commission Lead Housing Inspector, said:" Services for homeless people are generally good. "It has a good track record of delivering improvements and has made significant investment in the service, so prospects for further improvements are promising.


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